[alicebot-general] Normalization Problem

[sasK]

We have this problem with our bot not giving the answer we want him to give:
We tried to srai several patterns to another one, but only some of them
return the answer, the others don't return anything.

Ex.:
<category>
<pattern>HELLO</pattern>
<template>Hello there</template>
</category>

<category>
<pattern>HI</pattern>
<template><srai>HELLO</srai></template>
</category>

<category>
<pattern>HOLA</pattern>
<template><srai>HELLO</srai></template>
</category>

--> so the Hi might work, but the Hola doesn't

There seems to be a problem with the normalization of the pattern, because
it all works just fine if the input is all capitalized.

Does anyone know this problem, or better: the solution to it? You'd help us
a lot!
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