[alicebot-archcomm] Coming up to speed.
Gary Robertson
alicebot-archcomm@list.alicebot.org
Thu, 24 Jul 2003 18:55:31 -0400
My thanks go to Dr. Wallace for letting me into this club, but I know he
did so primarily to get me off of his back :)
I am reading everything about this technology that I can find. I am also
immersing myself into the technology with a "hands on" approach. I already
have had fun with creating and implementing a VHOST on an earlier project
of my own. My newbie bot at Pandora is "only an egg", but later next week
it will hopefully graduate to the status of a boiling egg.
I am especially interested in creating A.L.I.C.E.- bot projects that can
deliver "mission-critical", or "near-mission-critical" services to company
employees and to their customers. To meet this goal, I find it useful to
see A.L.I.C.E. as the wrapper, the coordinator, the mediator, and the
director of a host of services.
I believe that beyond her clean and efficient CBR-design brilliance, the
Internet is what makes A.L.I.C.E. most interesting; because it makes her
very affordable, universally accessible and "real time" responsive. What I
find most lacking in A.L.I.C.E. so far is a marriage of what she brings to
the party and whatever valuable content business holds dear, yet wants to
share or to exploit. Maybe I am mistaken, and that there are a large
number of just such projects completed or on the way. As I have said, I am
just coming up to speed.
I mention all of this because I have a sense that A.L.I.C.E. bot projects
could benefit enormously from the power of a clean and efficient way to
supplement bot templates with returned results from calls to .cgi scripts,
and even simple .html documents, using the standard "http:"
protocol. Now, I am aware of the <SYSTEM> tag and I believe I know what
it can do - but I wonder if anyone has devised a <SYSTEM> to http:-world
interface for unix, linux, windows and mac yet - and if so, I wonder how
costly are shell calls to system resources and performance.
I had some recent exposure to TELLME's voice recognition phone network
(which has as its primary client AT&T 800 Directory Assistance - automation
that listens to requests for listings and speaks back the phone number),
and it seems to me that what really leverages the power of their systems is
their interface to the http: world through their <SUBMIT> command ( see
http://studio.tellme.com/vxml2/ref/elements/submit.html ) . This empowers
their developers to reach out and grab data from anywhere in the Internet
(or optionally WAN) to supplement their responses. WOW! THIS IS
POWERFUL. I hope A.L.I.C.E. has a way, or will have a way, to accomplish
the same.
- gr