[alicebot-archcomm] User's Goals and Expectations

[Kim Sullivan]

> Please review the second attachment. It's more detailed
> enumeration of users goals and expectations.
>
> Do you agree with it? Do you see any additional
> goals/expectations with user point of view?


I haven't followed the thread about this (so please forgive if thiese ideas
are a bit unrelated) but here are some additional things I'd add:
User's goal - to have the bot as an interface to the computer (on the same
level as keyboard and mouse) - think StarTrek (without voice yet). In this
context his expectations differ somewhat from a 'conversational' bot. He
doesn't expect the bot to chit-chat, just to execute the commands/requests
made, the replies being very dry (mostly only acknowledgements and status
reports). Being able to interrupt the bot during any reply would also be
nice (I personally call this 'asynchronous' processing).

One general thing what the user expects - the bot shold have -consistent-
views and opinions (no schizo/polyphrenia). If the bot says he doesn't like
something, it shouldn't deny this in the next reply (even as a result of the
users input).

Kim